Change the email address of your Norman account

You cannot change your Norman login email in the web app or mobile app at this time. Norman Support must change it for you.

Ask support to change your email address

Email support@norman.finance and include:

• your current Norman account email address;
• the new email address you want to use;
• your company name, if your account has one.

Send the request from your current account email address if you can. If you cannot access that inbox, say so in your request. Support may ask you to confirm account details before making the change.

Support will replace the old email address with the new one and confirm when the change is complete. Use the new email address the next time you sign in.

Keep your account secure

Never send your password, a two-factor code, a magic login link or bank credentials. Norman Support does not need them to change your email address.

Do not create a second Norman account for the new email address. That account will not contain the companies or records linked to your current account.